Delivering the right solutions opens the door to smarter BI throughout your company – but your opportunities don't stop there. We will continue to support your data and system needs into the future.

System Support Services

Most helpdesks are not experienced in BI - it's simply not their area of expertise. This means they can sometimes struggle to help because of:

• insufficient knowledge of the technology
• unfamiliarity with where the data comes from or what it means
• lack of understanding of the user’s specific requirements

That's why we train our support teams fully in both the technical and commercial purpose of our BI solutions.

They are as confident talking to business people as they are to IT specialists. So, not only can they support our applications technically, they can also react smartly to business issues.

Education & Training

We focus on skills transfer to ensure you continue to get the most out of our solutions – it’s built into our plans. But if you need more support to get up to speed, we can help.

• Technical training in your selected technology set to help you help yourselves
• Application training for our solutions to ensure users get the best out of your investment
• Operational training to help you support your solution effectively